Refund policy

I have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Orders cannot be returned, transferred or refunded after the online sale is closed [item is sold out]. 

To start a return, you can contact me at charizartcreatives@gmail.com. 

If your return is accepted, I will send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to me without first requesting a return will not be accepted. 

Damages and issues
Please inspect your order upon reception and contact me immediately if the item is defective, damaged or if you receive the wrong item, so that I can evaluate the issue and make it right.

Unfortunately, I cannot accept returns on gift cards or exchange products.